SantaPocket automatic lockers were born as a modern invention to optimize online delivery. Both senders and recipients receive many great benefits when using SantaPocket lockers. Follow the article below to see what users have experienced. SantaPocket how convenient
1. Traditional delivery situations that are both funny and sad
Case 1
As online business services develop, the delivery profession (shipper) also flourishes. And this is also the key point where funny delivery stories appear.
Sharing from Mr. Hung - Shipper in Ho Chi Minh City:
– Hello, are you at address…. come down and pick up the goods for me?
- Here you go, I'll be right down.
2 minutes, 5 minutes, then 10 minutes passed and still no sign of her. Sorry, my boss just visited, I'll be down in 2 minutes.
It's noon, the sun is scorching hot, but you let me climb a tree like this.
Second case
Mr. Truong – 3 years working as a shipper in HCM:
Called 3,4 times but got no response from the other end. Tried calling again and finally someone picked up but….
- Hello, who is it?
- Hi, I'm at the address... I'll deliver a 500k clothing order..
- Oh, I'm on the street, wait for me for 5 minutes, I'm almost home.
5 minutes, then 10 minutes I'm still here, where are you?
- Hello, I'll give it to you tomorrow.
- No, I need the goods today. Wait a minute, I'm on my way back. I'll be there soon.
Then exactly a few minutes later when I got home, she didn't say anything, I didn't know whether to laugh or cry.
And especially the orders delivered to foreigners are really stuck. I said they don't understand, they said I don't understand, so where will the orders go?
Third case when not experiencing SantaPocket cabinet
Many customers share:
- Shipper delivers only at sacred hours. He doesn't call all day, just calls while I'm taking a shower. He covers his body with soap, he says how can I come down to receive the goods - Ms. Ngoc Ha shared
- I live on the 25th floor, when the shipper calls to pick up the goods, I leave everything behind and run down immediately. But there are times when the elevator is stuck, so it takes a while, the shipper calls like he is calling a ferry. I know you guys also have to deliver many other orders, but I still try to go down as quickly as possible - Ms. Tu Anh, an office worker in District 3 shared.
The above is just one of the countless funny and sad delivery stories that happen every day. However, since the appearance of the SantaPocket automatic delivery box, delivery has become much more convenient and proactive. Let's explore with us the many wonders hidden in the SantaPocket automatic delivery box.
2. SantaPocket self-service lockers offer a convenient delivery and pick-up experience
SUGA Co., Ltd. launched SantaPocket Delivery Locker - This is considered a smart solution to help solve the limitations that traditional delivery services are facing, providing consumers with an optimal solution to receive packages and mail right in the area where they live, study and work easily, proactively and happily.
2.1 SENDING feature of SantaPocket automatic shipping locker
Anyone can use the SantaPocket: Shipper, relatives, friends, mail from the post office, etc. Just a few simple steps can be completed such as:
- Open the SantaPocket app, select SEND PACKAGE and scan the QR code on the cabinet
- Enter recipient information: Name, phone number, notes
- Choose the right cabinet size and place the goods in the cabinet
2.2 RECEIVE GOODS feature of SantaPocket automatic drop-off locker
After the delivery process is complete, the recipient will receive a notification message about the package via SMS and also on the SantaPocket app.
The recipient also only needs to perform a few simple steps to quickly receive the goods:
- Get notified on the SantaPocket app
- Open the app, select PICK UP and scan the QR code on the cabinet
- Get items from the drawer and check order status
3. Customer feedback when experiencing using SantaPocket automatic lockers
Although it has only recently appeared, SantaPocket has brought many great experiences to users. Many people have volunteered to become “gut” customers right from the first use. For example, Santa’s customers share the following:
“In the past, I was very hesitant to deliver orders to foreigners. I didn’t know English, so I didn’t know how to make them understand and come down to pick up the goods. It was time-consuming, affected other orders, and sometimes I was fined for unsuccessful delivery. Luckily, there is a SantaPocket automatic delivery locker, which makes delivery quick and easy, taking only a few minutes.” Mr. Hieu Long - the golden boy in the Shipper village said.
“The Shipper came to deliver the goods in really “unspeakable” situations. While I was in the toilet, the phone rang with a call from the shipper: Ma’am, come down and pick up the goods.
How do you want me to live? Please send me stuff in my SantaPocket.”- CShared by Ms. Tu living in Diamond Island apartment.
At first, I was confused and took a lot of time, but after a few uses, I had a lot of experience, haha. I often buy online but I can't use up much in a month, I'm really addicted - Ms. Hoa, an office worker in District 2, shared.
Above are the real shares of customers when using SantaPocket automatic lockers. What is your experience? Share with SantaPocket.
We always listen to customer feedback to continuously improve and bring users the best products and the most satisfying experience.
