SantaPocket updated the solution for the situation that many customers may be facing: "The package does not fit the cabinet size and the Sender/Shipper wants to cancel the order but doesn't know how".
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Don't worry! When encountering the above situation, Customers should click on the words "HERE" appearing on the screen and follow the video instructions below to cancel the order.
How to cancel an order for the Recipient/Shipper
Note that orders can only be canceled when
CABINET HAS NOT BEEN CLOSED, in case the cabinet has been closed and the package has not been placed, please contact hotline 0974 549 066 for support. Thank you!
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Download the SantaPocket app at:
iOS:https://apps.apple.com/app/id1507758260
Android:https://play.google.com/store/apps/details?id=com.sugamobile.santapocket&fbclid=IwAR2mKtBPl_sepPWPwrons5IW8mrF-KtE3kA7mI-Wa1GoFUo91iHoQXf29N0
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