Online selling is a very popular industry today. There are even many people who are ready to give up office and civil servant jobs to do online business. They sell online through many different forms such as e-commerce, livestream... And each form needs to go through the process of shipping goods to customers. So how to deliver goods safely is a question that many online sellers are interested in.
1. Safe delivery is one of the important factors in online business
Online business is not simply selling on social networks. In order for a seller to complete an order, it needs to go through different processing stages such as: order confirmation, packaging, delivery, and receiving reviews from buyers. In it, the processonline deliveryhas direct relevance and impact on order results. Delivery time, shipper attitude, condition of goods reaching the buyer,... whether they are perfect or not. If not, the order may be returned immediately.
2. Some problems often encountered during the goods delivery process
Transporting goods to consumers is also known as last mile delivery. It is a process that determines the success of an order. However, they still cannot avoid some risks such as:
- Damage or loss of goods during online delivery. The reason is because the seller did not package the goods carefully. Because the shipping unit was not careful during the transportation of goods. Therefore, you should package your goods more carefully, especially fragile goods. At the same time, find a reputable shipping company that carefully protects orders reaching consumers.
- The buyer is away from home, the shipper has to deliver over and over again
- Because of COD shipping, many orders were "boomed" for no reason, causing losses to the seller
- Shipper has a bad attitude when delivering goods online
After the order is delivered, buyers will evaluate your brand through factors such as product quality, delivery time and shipper attitude.
According to a survey, up to 80% of people who regularly shop online revealed: Shippers delivering goods online are not professional. That's the reason why they no longer have sympathy for the shop, and more seriously, they decide to never buy again. So don't let your efforts in building your brand go down the drain just because you chose the wrong shipping unit.
Errors are common in online delivery
3.How to make online delivery more effective and safer
To make online delivery easier and safer, you need to refer to the following methods:
Method 1:Self-delivery online (if possible)
Deliver your own goods to customers near you if possible. This will help you proactively control delivery time and ensure the quality of goods when they reach customers.
Method 2:Choose a professional delivery unit
Currently on the market there are many famous freight shipping units such as: GHTK, GHN, Viettel Post, Vietnam Post,...
Method 3:Delivery via Ahamove, Grab, Gojek,...
In addition to the shipping units mentioned above, it takes 2-3 days to receive the goods. In big city areas like Ho Chi Minh and Hanoi, sellers can also refer to same-day shipping units such as Ahamove, Grab, Gojek... These units will calculate shipping fees based on the number of kilometers, so the cost will be higher than usual. This method will be suitable for customers who need goods urgently.
How to make online delivery easier and safer
Method 4:Using the SantaPocket app helps make deliveries safe
SantaPocket is a smart goods delivery solution through a convenient cabinet. This method helps both senders and receivers be proactive in delivering and receiving goods through mobile applications. Minimize the situation of lost or lost goods.
Use the SantaPocket app when making online deliveries
For this form, the consignee will pay for the order in advance. Shipper will deliver to the SantaPocket cabinet requested by the recipient. Then put the order inside and the application will automatically notify the recipient.
SantaPocket cabinets protect your packages safely to users. Security magnetic lock system and 24/7 camera control help you feel secure when sending goods.How to use the cabinetExtremely easy, it only took the sender 2 minutes to send the goods.
The sharing of safe delivery methods has probably helped you with useful information. If you still have questions or are interested in smart delivery cabinet solutionsSanta Pocket. Please contact for cooperation via 093 652 7557 (Mrs. Ngan) or hotline0974 549 066.
