Is it okay if I forgot to close the pocket when I received the deliveries?

19 Oct 2022

If the pocket is not closed after receiving the deliveries, it may affect other customers.

For example: Customers who are using the locker for the first time often put goods into an open pocket instead of creating an order on the system. This leads to the following consequences:
1) The receiver will not receive a notification about the order being sent nor be able to receive the delivery inside
2) The SantaPocket system still recognizes this as an empty pocket, the next customer may incidentally open this pocket with an order inside and take it away.

Therefore, please close the pocket after receiving your deliveries or contact SantaPocket Hotline 0974 549 066 for support!
Thank you!