Please follow SantaPocket’s delivery reminder system below!
– On the application: notification reminder after 3 hours and continuously within 24 hours.
– After 24 hours from the time of sending the goods, the customer service center will call to remind you to pick up the goods.
– After 3 days, if you do not come to receive the goods, the package will be delivered to the company and notified via SMS/App to you.
Please bring your ID/CCCD to Suga Company and prove you are the owner of the goods to receive the goods back. After 1 month, the goods will be destroyed if you do not come to receive it.