To cancel the order, you must ensure that the locker has not been closed and follow the instructions displayed on the application screen, specifically as follows:

Step 1: Open the locker after filling in the recipient’s information.
Step 2: Wait for about “10 seconds” to see the order cancellation notice.
Step 3: Click “HERE” and select “Yes, I am sure”.
Step 4: Close the locker and wait for the system to respond.

In case you have accidentally closed the locker and have not placed the package, please contact Hotline 0938.395.147 – 0949.498.835 for the support!