I want to cancel my order because the package does not fit in the locker

19 Oct 2022

To cancel the order, you must ensure that the locker has not been closed and follow the instructions displayed on the application screen, specifically as follows:

Step 1: Open the locker after filling in the recipient’s information.
Step 2: Wait for about “10 seconds” to see the order cancellation notice.
Step 3: Click “HERE” and select “Yes, I am sure”.
Step 4: Close the locker and wait for the system to respond.

In case you have accidentally closed the locker and have not placed the package, please contact Hotline 0938.395.147 – 0949.498.835 for the support!