Please double-check the cases below!
1. Are you using the correct phone to receive the delivery message?
2. Did you scan the correct QR code according to the notification message?
3. Does your phone have 3G/4G or is it accessing Wifi?
If you have checked all 3 cases above and still cannot open the locker, please contact Hotline 0938.395.147 or 0949.498.835 for support!