I did not receive SMS notification about the goods

19 Oct 2022

Please check the cases below!

– Does the “Delivery History” section on SantaPocket app have incoming orders? If yes, then the failure to receive SMS may be due to a network error, full memory,… Please follow the information on the app and proceed to receive the goods as usual.
– If there is no order information in “Delivery history”, please contact the sender/shipper to check if they sent the wrong phone number, then notify Hotline 0974 549 066 for assistance.