{"id":2153,"date":"2022-06-15T10:40:02","date_gmt":"2022-06-15T03:40:02","guid":{"rendered":"https:\/\/santapocket.com\/quet-ma-qr-de-nhan-hang-nhung-tu-khong-mo\/"},"modified":"2026-05-15T13:18:59","modified_gmt":"2026-05-15T06:18:59","slug":"quet-ma-qr-de-nhan-hang-nhung-tu-khong-mo","status":"publish","type":"post","link":"https:\/\/santapocket.com\/en\/quet-ma-qr-de-nhan-hang-nhung-tu-khong-mo\/","title":{"rendered":"Scan QR code to receive goods but the cabinet does not open?"},"content":{"rendered":"
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\"\u26d4\"\"\u26d4\" You have a message notifying you of a package but when you go to the SantaPocket locker to scan the QR code, the drawer does not open? Check out the list of cases below to handle with SantaPocket!<\/p>\n\n

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Scan QR code to receive goods but the cabinet does not open?<\/figcaption>\n<\/figure>\n<\/div>\n\n

\"1\u20e3\". Are you scanning the correct cabinet number QR code? Please double check The cabinet number is in the form \u201c#SP00<\/a>..\u201d in the SMS message sent or on the app in the \u201cOrder History\u201d section<\/p>\n\n

\"2\u20e3\"Are you using the correct phone to receive the message to pick up the goods? Go to "Order History" on the app and check the recipient's phone number again! This also applies to phones with 2 SIM cards.<\/p>\n\n

\"3\u20e3\". Has your phone turned on 3G\/4G? In case the network, wifi, or connection is weak, the phone cannot connect to the cabinet. Please be patient and try again a few times!<\/p>\n\n

\"?\" N\u1ebfu \u0111\u00e3 ki\u1ec3m tra qua 03 tr\u01b0\u1eddng h\u1ee3p tr\u00ean nh\u01b0ng v\u1eabn kh\u00f4ng m\u1edf \u0111\u01b0\u1ee3c t\u1ee7, li\u00ean h\u1ec7 ngay Hotline 0974 549 066 \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 chi ti\u1ebft!<\/p>\n\n

—————-<\/p>\n\n

Download the SantaPocket app at:<\/p>\n\n

\"?\" IOS: https:\/\/apps.apple.com\/app\/id1507758260<\/a><\/p>\n\n

\"?\" Android: https:\/\/play.google.com\/store\/apps\/details…<\/a><\/p>\n\n

\u00a0<\/p>\n\n

#SantaPocket<\/a> #SmartDeliveryLocker<\/a> #Combros<\/a> #Sugaproduct<\/a><\/p>\n\n

#Tukhoatienich<\/a> #Tugiaonhanh<\/a> #Sieutienichsieutietkiem<\/a> #Dichvuchothuetu<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

B\u1ea1n c\u00f3 tin nh\u1eafn th\u00f4ng b\u00e1o v\u1ec1 ki\u1ec7n h\u00e0ng nh\u01b0ng khi \u0111\u1ebfn t\u1ee7 SantaPocket qu\u00e9t m\u00e3 QR th\u00ec ng\u0103n t\u1ee7 […]<\/p>","protected":false},"author":1,"featured_media":2154,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[22],"tags":[],"post_folder":[],"class_list":["post-2153","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc"],"_links":{"self":[{"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/posts\/2153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/comments?post=2153"}],"version-history":[{"count":3,"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/posts\/2153\/revisions"}],"predecessor-version":[{"id":6490,"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/posts\/2153\/revisions\/6490"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/media\/2154"}],"wp:attachment":[{"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/media?parent=2153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/categories?post=2153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/tags?post=2153"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/santapocket.com\/en\/wp-json\/wp\/v2\/post_folder?post=2153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}