{"id":2069,"date":"2022-04-06T04:51:35","date_gmt":"2022-04-05T21:51:35","guid":{"rendered":"https:\/\/santapocket.com\/palm-heights\/"},"modified":"2025-06-09T16:25:49","modified_gmt":"2025-06-09T09:25:49","slug":"palm-heights","status":"publish","type":"post","link":"https:\/\/santapocket.com\/en\/palm-heights\/","title":{"rendered":"SantaPocket Partner: Palm Heights"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Information about Palm Heights apartment<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Palm Heights<\/strong> is phase 2 of the Palm City urban area project invested by three units: Keppel Land, Tien Phuoc and Tran Thai. As a luxury apartment project with the Singapore brand, Palm Heights is considered to have the best location and view in the entire Nam Rach Chiec urban area.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The project is surrounded by the peaceful Giong Ong To River, bringing wonderful feng shui beauty and an upscale living value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Overview of Palm Heights apartment complex District 2:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Location: Palm City Urban Area, Song Hanh Road, Ho Chi Minh City \u2013 Long Thanh \u2013 Dau Giay Expressway, An Phu Ward, District 2, Ho Chi Minh City<\/li><li>Area: 16,800 m\u00b2<\/li><li>Number of buildings: 3<\/li><li>Number of floors: 35<\/li><li>Number of apartments: 816<\/li><li>Number of cabinets installed: 6 cabinets<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/5-2-scaled.jpg\" alt=\"\" class=\"wp-image-1895\" width=\"1000\" height=\"800\"\/><figcaption>SantaPocket and Palm Heights<\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Learn more about Riviera Point District 7 Partner<\/strong>: <a href=\"https:\/\/santapocket.com\/en\/riviera-point-quan-7\/\">https:\/\/santapocket.com\/riviera-point-quan-7\/<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Collaboration process<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">2021 is the year of birth as well as a turning point for delivery technology when Suga combined with Combros to launch <strong>SantaPocket Smart Delivery Box<\/strong>And the company&#039;s first cooperation unit is Palm Heights apartment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After a long time of research and planning, Suga officially cooperated with Palm Heights Management Board. In October 2021,<strong>SantaPocket Delivery Cabinet<\/strong> put into operation with 6 cabinets located in 3 towers, 2 cabinets in each tower.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/240725186_406703814346319_5992678510113760905_n-1-1.png\" alt=\"\" class=\"wp-image-1896\" width=\"1000\" height=\"800\"\/><figcaption>Tower 1<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/241481923_406704474346253_3764402055339512757_n-1.jpg\" alt=\"\" class=\"wp-image-1875\" width=\"1000\"\/><figcaption>Tower 2<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/3.jpg\" alt=\"\" class=\"wp-image-1876\" width=\"1000\"\/><figcaption>Tower 3<\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">During operation, <strong>SantaPocket<\/strong> has organized many outstanding events to not only bring the brand closer to residents but also build and connect the community of people who love this 4.0 technology platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Typical events include: Launch event lasting 2 months with many interesting activities and gifts; Christmas event sending love to customers; Online customer appreciation program; International Women&#039;s Day promotion 08\/03,...<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/241482118_406699614346739_7711729943199930626_n-1.jpg\" alt=\"\" class=\"wp-image-1877\" width=\"1000\"\/><figcaption>SantaPocket Delivery Box Launch Event<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/267837524_442468437436523_7818764067363075742_n-1.jpg\" alt=\"\" class=\"wp-image-1878\" width=\"1000\"\/><figcaption>Offline Christmas events<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/274706680_486081099741923_5949235270299709150_n.jpg\" alt=\"\" class=\"wp-image-1879\" width=\"1000\"\/><figcaption>International Women&#039;s Day Customer Appreciation Program<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The difficulties that SantaPocket encountered<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAll beginnings are difficult\u201d \u2013 In the beginning, SantaPocket encountered many surprises when testing at the apartment building:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Residents confused about accessing new technology<\/li><li>Internet is not stable, slow connection<\/li><li>High failure rate comes from many objective reasons.&nbsp;<\/li><li>The application interface is still sketchy and not attractive.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">But then, the journey to delivering great customer experiences really begins when:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>PG on duty at the booth throughout the 3 launch days to guide customers<\/li><li>Customer service team enhances support and guidance 24\/7<\/li><li>Continuously record user feedback, upgrade equipment, improve technology, update software<\/li><li>Reach the right customers in a timely manner, making it easy for users to find the services they want<\/li><li>The instructions are simple, easy to understand, and satisfy user needs.<\/li><li>Upgrade the application interface to standard, logical, beautiful, bringing the best experience<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/246803063_405848561098511_2842748110976636702_n-1.jpg\" alt=\"\" class=\"wp-image-1880\" width=\"1000\"\/><figcaption>Modern consumers always choose smart solutions.<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Sales brought in<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SantaPocket was extremely surprised and proud of the numbers the brand received. <strong>after 1 month<\/strong> Test run before official operation, thereby showing the love, trust and support of customers for SantaPocket is great.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Total users downloaded the app: 617 times&nbsp;<\/li><li>Successful orders: 1728 orders&nbsp;<\/li><li>Fanpage likes: increased by 15% compared to the original<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/6.jpg\" alt=\"\" class=\"wp-image-1881\" width=\"1000\"\/><figcaption>Results after 1 month of testing<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Some real pictures<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#039;s admire the real images at Palm Heights with SantaPocket!&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the future, SantaPocket promises to bring more convenience and great experiences to residents.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/269518807_446732703676763_4583478702715989378_n.jpg\" alt=\"\" class=\"wp-image-1882\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/268993293_446655733684460_350064071791781877_n.jpg\" alt=\"\" class=\"wp-image-1883\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/269862241_446755183674515_2826180334899706849_n.jpg\" alt=\"\" class=\"wp-image-1884\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/z3319642945219_8b91a89c8c64314fd1d46c9e3f2d099f.jpg\" alt=\"\" class=\"wp-image-1885\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/9.jpg\" alt=\"\" class=\"wp-image-1886\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/255010392_418987519784615_340005252037235705_n-1.jpg\" alt=\"\" class=\"wp-image-1887\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/269865082_446655497017817_262337137980398895_n-scaled.jpg\" alt=\"\" class=\"wp-image-1908\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/269764811_446655507017816_3872058368267779339_n-scaled.jpg\" alt=\"\" class=\"wp-image-1906\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/2701-9-1.png\" alt=\"\" class=\"wp-image-1888\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/DSC00434.jpg\" alt=\"\" class=\"wp-image-1889\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/santapocket.com\/wp-content\/uploads\/2025\/06\/10-1.jpg\" alt=\"\" class=\"wp-image-1891\" width=\"1000\"\/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks for watching!<\/p>","protected":false},"excerpt":{"rendered":"<p>Information about Palm Heights apartment Palm Heights is phase 2 of the Palm urban area project [\u2026]<\/p>","protected":false},"author":1,"featured_media":2070,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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